Please note, these technicians need to have the Master Technician role or higher.
If a Technician wants to pick up an additional job or one that has not been assigned yet, they can simply navigate to the My Day area of Pointman:
From here, technicians can tap the Blue Plus button at the bottom of their screen. The below will appear:
Any unassigned visits are those that are currently on the schedule for today with no technician assigned. When they tap the Blue Down arrow they will see the below:
If a technician wants to schedule a visit for an open job, they can simply select it from the list of open jobs seen below and choose "Schedule New Visit":
The tech will then add the relevant information for this job and add it to their schedule:
If you require further assistance, please reach out to the Support Team using any of our channels -
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