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How do I give a refund through We Pay?

Open up the job for which you'd like to refund the payment on

  • Click the Payments tab
  • Click the orange down-arrow next to the payment which you'd like to refund and select Edit.
  • Click Refund
  • Enter in the reason for the refund and click Refund
  • Now when you view the payment, you will see that is has been refunded

 


If you require further assistance, please reach out to the Support Team using any of our channels - 

Phone: 800-566-6940

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