To set up an agreement plan for a customer, you will need to be in the Agreements tab, and click on Agreement Plans. Once here, you can click ADD in the upper right hand corner.
In this next window, you will need to enter in a name for the agreement plan and select which Maintenance Types you want to be a part of this Plan. You can also add an optional plan description. Once finished click the blue ADD button in the lower right hand corner to save your changes.