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Device Registration Failed - This device is already registered to another SWMaster and is Active.

You see this error message because:

The device you are trying to register is currently registered under another SWRemote company and must first be deactivated for that company. 

Follow instructions HERE to move the device from one account to the other.

If you require further assistance, please reach out to the Support Team using any of our channels - 

Phone: 800-566-6940

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