How do I remove a piece of equipment from being active?

  • Tap the the Customer button, inside of the Menu ( along the lefthand side of SWRemote) :


  • tap on the Equipment tab:


  • Tap on the piece of equipment that you would like to set as inactive.
  • Select the checkbox for Out of Service?
  • Press Save 


You will now notice in the Equipment List that the piece of equipment is now listed in red as Out of Service.


If you require further assistance, please reach out to the Support Team using any of our channels - 

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