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How do I take a Card payment through the Pointman app?

From the Payment Type* dropdown, select the "Credit Card (Live Processing)"option.

You will then see 3 options below that you can choose from with the radio button:

  • Use Card Reader
  • Take Card Photo
  • Key Card Manually

We will now explore the 3 Live Credit Card Processing (WePay) options below:

Use Card Reader

  • To use this option, make sure the radio button for "Use Card Reader" is selected.
  • Make sure your device's Bluetooth is turned on. *The card reader cannot connect without this!
  • Press the Take Signature button and follow the instructions.
  • Now press the "Add" button, in the lower right-hand corner
  • You will see the following screens load:
  • Now you can use the Chip or the Swipe function of the reader.
  • You will see two quick messages as they Authorize the Card.
  • Then you will see a Payment 

Take Card Photo

  • Press the Take Signature button and follow the instructions. 
  • To use this option, make sure the radio button for "Take Card Photo" is selected.
  • Now press the "Add" button, in the lower right-hand corner
  • position the card until Pointman is able to show the card numbers above the photo.
  • You will next need to enter the CVV and the Cardholders name.

Key Card Manually

  • Press the Take Signature button and follow the instructions. 
  • To use this option, make sure the radio button for "Key Card Manually" is selected.
  • Now press the "Add" button, in the lower right-hand corner
  • Enter the cardholders First Name, Last Name, E-mail, and Phone Number, Credit Card Number, Expiration Dates, CVV and Postal Code.

 

 

If you require further assistance, please reach out to the Support Team using any of our channels - 

Email: Support@Pointman.com

Phone: 800-566-6940

Chat with us!

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