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Understanding the Map/GPS Location: Tracking your technicians in the field

Pointman allows those using the Admin website on https://app.pointman.com/ to easily see a map and locate where each of their employees are. 

To open the map click on the Map icon in the left side Panel 

This will open a Map view of your area with assigned and open jobs. You can see in the screen shot below the entire area where we have open jobs. There is a zoom in and out button on the left hand side, in the upper right you'll notice two radio buttons so you can view either jobs, employees or both. You'll also see the profile image of any employees that you have out in the field right now. It will track the exact location of their mobile device. 

For the example below, we've zoomed in on the map and you can see we have two employees who are dispatched or working out in the field with their location services ON. *Note the employee MUST have their location service enabled in order for you to track their mobile device, if you need assistance turning this on in your settings read here. 

 

If you require further assistance, please reach out to the Support Team using any of our channels - 

Email: SWRemote@Pointman.com

Phone: 800-566-6940

Chat with us! 

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