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What information do we collect?

We collect information about you in three ways in order to perform our services:

  1. Info we get from you directly
  2. Info collected automatically
  3. Info collected by third-parties

Let’s talk about what’s in each method:

Info we collect from you includes but is not limited to:

  • Personally identifiable information, such as your name, email, phone, postal address, and physical addresses
  • Financial and payment information about you and your customer, to help you get paid
  • Emails, text messages, phone calls, and direct contact to talk to each other
  • Authentication information (e.g. passwords) to help protect your business
  • Telephone, text, and contact data (e.g. on your mobile phone) to help you do business
  • Microphone and camera sensor data to help you do business
  • Device data (e.g. device ID, OS, carrier, etc) to help protect and identify you

Info collected automatically (e.g. whenever your browser connects to our services), including but not limited to:

  • Timestamps and durations
  • IP Address
  • Geographic Location
  • Browser type and version
  • Connection type and qualities
  • Device type and version
  • OS type and version
  • Info you requested
  • Other stats
  • Business operations data in detail or aggregated for reports, derived from info you post (see more in the next section)
  • Payment data returned from our payment processing partner

Info collected by third-parties that assist us to serve you, including but not limited to:

  • Google AdWords
  • Google Analytics
  • Hosting partner
  • User analytics partner
  • Logging partner
  • Marketing automation partner
  • Payment processing partners
  • Messaging partners
  • Customer success partners

 

If you require further assistance, please reach out to the Support Team using any of our channels - 

Email: Support@Pointman.com

Phone: 800-566-6940

Chat with us 

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