How do I retrieve my SWRemote admin credentials (for registering devices)?

Password Reset

  1. Navigate to
  2. Click the blue "Forgot Password?" link
  3. Enter the email address associated with your account
  4. Check your email
  5. You will be prompted to set a new password upon opening the link


Username Reset

  1. Navigate to
  2. Click the Forgot Password? link
  3. Click Forgot Username?
  4. Enter your Email Address and click Submit
  5. Check your email

If you do not have an SWRemote admin account, the current account owner must e-mail and request that you be configured.



If you require further assistance, please reach out to the Support Team using any of our channels - 

Phone: 800-566-6940

Chat with us! 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk