Follow

How do I reload the pricebook / reference library on a Device?

If you need to reload the Pricebook / reference library, view new trucks and even new employees in the 'add job' dropdown, use the Force Resync button within the Settings menu. The Menu is located on the top left of the screen. 

The length of time the resync takes to complete is dependent on the size of your pricebook / reference library as well as your current connection speed.

 

Phone:
Tap the Side Menu button.
  • Tap the Settings button.

 

  • Scroll to the Bottom of the screen and tap the "Force Resync" button. 

 

  • Tap "Yes" and let the Pricebook Sync. Please make sure the screen stays awake the entire time.

 

Tablet:
Tap the "Settings" button.
mceclip0.png
  • If you don't see the menu, which contains the "Settings" button, click the "Menu" button which looks like this:
mceclip1.png

 

  • Tap the "Force Resync" button. 
mceclip3.png

 

  • Tap "Yes" and let the Pricebook Sync. Please make sure the screen stays awake the entire time.
mceclip4.png

 

Powered by Zendesk