Follow

Invoice number ### is currently marked as "ready-to-post" and can not be updated

This occurs because the Invoice was marked as Ready to Post either by SuccessWare21, or when a technician submitted the Call Status as CM or Completed

  • Open up the assignment in question (as shown below)
  • Press F10 to open up the Invoice
  • Right click on the Ready to Post bar
  • Select Not Ready to Post
  • It should now display Not Posted (as shown below)

 

 

If you require further assistance on this topic, please reach out to SuccessWare21’s support team - 

Phone: 888-251-2779

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk