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Editing Time Entries

Let’s say you’re in customer service or dispatching back at the office, and one of your techs clocks in — but not until after they’ve already been working on the job for an hour. 

Techs cannot fix this themselves, but you can help them, and it’s easy. 

  • In the Options menu on the left side of the screen, click Time Cards. This screen is where you can view and edit an employee’s time.
  • Select the employee using the drop-down at the top-left of the Time Cards window; then select the date of the time entry you need to change.

You’ll see a list of all the time entries for that employee on that day.

  • Find the entry you need to edit, and click the Edit icon — the little pencil all the way to the right, in the Actions column — and that will bring up the Time Clock Entry screen.
  • Use the Status drop-down and time fields to make any necessary changes, and indicate a reason for the change.

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  • When you’re done, click Save.

You’ll see the Time Cards screen now shows that the entry was edited, who edited it, and why.

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If you require further assistance, please reach out to the Support Team using any of our channels - 

Email: Support@Pointman.com

Phone: 800-566-6940

Chat with us!

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