Follow

Unable to finalize job, all visits must be marked complete.

This article will go over the error: Unable to finalize job, all accepted visits must be marked complete, when using Pointman in the office.

Needed_KBAs_-_Google_Docs.png

This particular error occurs when an invoice is attempted to be finalized without all visits being marked as complete. 

To resolve this issue, go to the Visits tab. On this screen, make sure all open visits are completed, and then marked as such, by opening each of the visits, selecting Completed (or Cancelled, if that is the case) in the Status dropdown box, and then clicking Save:

Pointman.png

Once that has been done for each open visit, the invoice should now be able to be finalized.

 

If you require further assistance, please reach out to the Support Team using any of our channels - 

Email: Support@Pointman.com

Phone: 800-566-6940

Chat with us!

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk